Terms & Conditions

  1. Ordering Process: By placing an order through our website or mobile app, you agree to abide by these terms and conditions.
  1. Order Confirmation: Once you place an order, you will receive an email or SMS confirmation with details of your order. Please review this confirmation carefully and notify us immediately if any information is incorrect.
  1. Order Modifications or Cancellations: Orders cannot be modified or canceled once they have been confirmed and payment has been processed. Please ensure the accuracy of your order before submission.
  1. Payment: Payment for orders must be made online through our secure payment gateway at the time of placing the order. We accept major credit cards, debit cards, and other electronic payment methods.
  1. Menu Items and Prices: We reserve the right to change menu items and prices without prior notice. However, once an order is confirmed, the price will not change.
  1. Delivery Timeframes: While we make every effort to deliver orders within the estimated timeframes provided, delivery times may vary depending on factors such as order volume, traffic, and weather conditions.

  2. Delivery Area: We have a designated delivery area, and delivery is subject to availability. Please check our website or app for details on our delivery zones.
  1. Delivery Charges: Delivery charges may apply and will be displayed at the time of checkout. These charges may vary based on your location and order value. 
  1. Quality Assurance: We take utmost care to ensure the quality and freshness of our food. If you are unsatisfied with your order due to quality issues, please contact us immediately for assistance.
  1. Refunds and Returns: Refunds or returns may be granted at our discretion in cases of order errors, quality issues, or other valid reasons. Please contact our customer support team for assistance.
  1. Privacy Policy: Your privacy is important to us. We collect and use your personal information in accordance with our privacy policy, which can be found on our website or app.
  1. Intellectual Property: All content on our website and app, including logos, trademarks, and images, are the property of our restaurant and are protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission.
  1. Governing Law: These terms and conditions are governed by the laws of your Jurisdiction, and any disputes arising out of or related to these terms shall be resolved through arbitration or in a court of law in Your Jurisdiction.
  1. Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at indianspiceart@gmail.com.au