Privacy Policy

At Indian Spice Art, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when placing online orders through our website or mobile app.

1. Information We Collect

Personal Information: When you place an order, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
Order Information: We may also collect information related to your orders, including the items ordered, order preferences, order history, and any special instructions provided.
Device Information: We may automatically collect information about the device you use to access our website or app, including your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

Order Fulfillment: We use the information you provide to process and fulfill your orders, including order confirmation, delivery, and payment processing.
Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues related to your orders.
Improving Our Services: We may analyze the data collected to improve our website, app, products, and services, as well as to personalize your experience and offer relevant promotions or recommendations.
Marketing Communications: With your consent, we may send you promotional emails or SMS messages about our products, special offers, and promotions. You can opt out of these communications at any time.

3. Data Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services. These service providers are obligated to protect your information and only use it for the purposes specified by us.
Legal Compliance: We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to access, update, or delete your personal information. You may also object to the processing of your information or request that we restrict certain processing activities. To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or app. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at Indian Spice Art.